FIFO Outreach Desk
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Send this week
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Validation funnel
Nothing about pricing, the model or the site changes until 20 conversations are logged.
Results so far
0calls made
0missed
0%miss rate
| Shop | Number | Called at | Picked up | Who | Notes | Objection | |
|---|
This log lives in this browser only and can disappear. Copy it into a Google Sheet at the end of each session (paste into cell A1).
Mystery call
- Use the same scenario every call: a car wash or detailing enquiry, or a haircut, asking "do you have a slot today?"
- Let it ring about 6 times and note the exact time.
- If answered, ask the price of one service and whether they can fit you in. Note who answered. Do not pitch.
- If nobody answers or it goes to voicemail, log it as missed. Try once more 10 minutes later and log that too.
- Call at lunch (12:30 to 2:00) and again after closing to see when they miss.
- Log every call straight away on the Call log tab.
Walk-in (10 AM to 12 PM, from Tuesday)
- Opener, two sentences: "I called you last night at [time] and nobody picked up. I'm Hani, I built something for exactly that."
- Play Farah on speaker from your own phone or the web demo. Do not hand over a US number to dial.
- Say nothing for the first minute while she answers.
- Ask the discovery questions before any pitch.
- Offer: 14 days free on after-hours calls, and you sit with them for 20 minutes to set it up. No prices, no deposit.
- Get a yes for a setup time or a clear reason for a no. Log it in their words before you leave the shop.
Discovery questions
- How many calls do you get on a normal day?
- Who answers when you are mid-job? What happens after you close and at lunch?
- What is an average job worth?
- How do most bookings reach you, calls or WhatsApp?
- Which language do callers use most: English, Arabic, Hindi, Urdu?
- How many calls do you think you miss in a week?
Rules while you validate
- No price changes, site changes or new content until 20 owner conversations are logged.
- No deposits or invoices until you have confirmed how to receive payments properly.
- Say "English, Arabic and more". Do not promise a specific language to an owner until you have tested it on a call.
- Never say "you own her", "no lock-in" or "no long contract".